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Michal’s Tips: AIF – alert recipient based on error message class and message ID
When integration related error handling needs to be solved quickly we need to make sure correct users are getting notified. When AIF is correctly implemented (with a clear guidelines on what kind of integration patterns should be done in SAP PO and what needs to be done in SAP AIF) we already have the first level of speeding up the error handling as technical users don’t receive any alerts from SAP AIF since they go directly to the business users. Sometimes however it’s not enough to send all SAP AIF alerts even from a single interface to a single specific person or group as a single IDOC can have many times of errors like master data, SD customizing, MM customizing, FI related. With SP04 for SAP AIF SAP has came up to the rescue in such cases. We can now create AIF alerts for different support groups and assign only specific error messages to each of them.